Zoro UK will cease trading at 5pm on 21 November 2025. Any orders placed before this date will be fulfilled as normal. We sincerely thank our customers for their support and partnership over the years. To continue purchasing many of the same trusted brands and products, please visit Cromwell www.cromwell.co.uk.

All orders placed before 5pm on 21 November 2025 will be processed and fulfilled as usual. You will receive confirmation(s) and tracking details once your order has been dispatched. Please ensure that all purchases are completed before this point in time, as no new orders will be accepted after that.

If you currently have a scheduled or recurring order with Zoro UK, these will continue to be fulfilled until 21 November 2025. After this date, recurring orders will automatically end. If you wish to continue purchasing, we encourage you to transition your future orders to Cromwell.

Returns will be accepted in line with our existing return policy.

• For items delivered before 21 November 2025, standard return procedures will apply within the stated return period.

• For items delivered after the closure date, please contact our customer service team for guidance.

Refunds will be issued to the original payment method once returned items are received and processed.

Our customer service team remains available to assist with any questions regarding orders, returns, or the transition process. Please contact us if you have questions.

We appreciate your understanding and continued trust as we complete this transition.